Interpersonal skills are the day-to-day life skills we use to interact or communicate with people. These interactions can be individual and in groups. They are a set of inherent property that we have right from birth and which is developed at every stage of life. Interpersonal communication skills can be as simple as a baby communicating its hunger to the mother or a professional trying to communicate the advantages or disadvantages of the venture he is into. Hence, effective interpersonal communication can impact one’s personal as well as professional life. Therefore, they are also known as life skills, social skills, communication skills or people skills. At Bharathidasan University we study the organizational relevance of Managing Interpersonal Effectiveness skills as a subject taught in the fourth semester of MBA in Human Resources
A Human Resources manager is directly concerned with managing the interpersonal relationship of an organization’s employees, and ensures interpersonal effectiveness. He or she must be able to manage interpersonal conflict, which is a simple disagreement with another person or group, as conflicts harm interpersonal relations. These conflicts can easily be resolved with proper communication skills. Interpersonal interactions can be verbal or through gestures. They aim to communicate feeling or information between two or more people.
Bharathidasan University realizes the importance of interpersonal skills training in an individual's personal as well as professional life, and the relevance of these skills to an organizations' progress. Taught as a subject in the distance MBA in Human Resources offered by the University, the course material on the topic is make available both as hard copy, as well as through the through the smartphone application ‘Avagmah’. Download the course material in your phone, and study it at your leisure to understand and acquire this crucial skill in understanding, practicing and bringing to life these valuable interpersonal skills.
The importance of interpersonal skills in an organization cannot be denied. It is very much required of an individual to balance his soft skills and handle situations gracefully, at home or at the workplace. Any management requires good interpersonal skills to succeed in its ventures.
Effective communication and interpersonal skills not only help an individual to progress in his life but also improves and furthers the interest of organizations in particular, society in general, and the nation at large.